Outfit is a modern, specialized platform developed by a Canadian fashion brand that facilitates one-to-one live video shopping experiences with personalized sales agents. They provide a high-touch virtual retail service that bridges the gap between e-commerce and in-store advice.
During pandemic store closures, the client’s successful pivot to live, one-to-one video shopping quickly overwhelmed manual scheduling and operational systems managed via spreadsheets. They urgently needed a seamless, scalable, and automated digital solution to manage hundreds of appointments across multiple sales agents and brands.
We custom-built a comprehensive multi-tenant platform, complete with dedicated iOS and Android applications, that integrates directly with merchant Shopify stores. This system automates scheduling, features built-in live video calling, and includes crucial in-call product sharing and checkout capabilities.
