About the Client

Universal Payments provides Canadian merchants with modern POS and e-commerce payment terminals, transparent rates, and next-day funding solutions.

The Challenge

Manual merchant onboarding required days of paperwork verification, creating customer drop-off during the initial signup phase.

Our Solution

Engineered an end-to-end digital onboarding portal with automated identity verification, digital signing, and instantaneous merchant account provisioning.

Key Impact & Results

• Instant Approval: Reduced merchant turnaround time from 4 days to under 30 minutes.
• Conversion Growth: 65% increase in completed online merchant applications.